ChatGPT is experiencing a major outage as users across the internet report problems with OpenAI's chatbot.
Techradar is covering the disruption live, so stay tuned to this live blog to find out what's going on with the world's most popular AI tool.
ChatGPT isn't the only OpenAI service affected, Sora, the company's AI video generation tool is also experiencing issues.
As of 1 minute ago, OpenAI says it is investigating issues related to Sora, but the company isn't providing any further info as of yet.
I just checked X for any tweets from OpenAI or anyone that works there, but there doesn't appear to be any updates other than these vague one liners on the company's service status page.
Earlier I asked readers to reach out with any ChatGPT issues, and so far I'm getting a mixed response.
Nicholas is a ChatGPT Plus subscriber using the 4o model and says everything "seems to be working fine for me."
Elsewhere, Bibi, another ChatGPT Plus subscriber, reports that the 4o model is "Still not working(not even slowly) any message leads directly to the alert "Hmm...something seems to have gone wrong."
We've reached out to OpenAI
We've just sent an email to OpenAI asking for further information on the outage. As soon as we hear back, I'll be sure to update you all.
As it stands, at 12 pm BST, my ChatGPT free account is still taking longer than expected to respond. It does appear to be much better than before, however, so this is looking good!
What is happening right now?ChatGPT/OpenAI outage for 3 hoursHeroku down for 4 hours (even their status page is down!) NVIDIA dev docs as well (runs on Heroku)Pipedrive (CRM) issues for 4 hoursWhat else is down… and are these connected?
If you're just joining us, this tweet from Gergely Orosz gives a brief rundown of the current ChatGPT and Sora outage.
This ongoing problem has been an issue for over 3 hours now, and it doesn't look like OpenAI is getting any closer to solving the issues.
Some replies to that tweet show that the issues aren't affecting everyone, but the problems seem to be across subscription tiers, not just limited to free users.
We've got a new update from OpenAI. "Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue."
So... more of the same. That update was 11 minutes ago, and as far as I can see, the issues are persisting.
My colleague David Nield is getting an error message on the web with a ChatGPT Plus account, so it looks like the issues are wider than just the free tier of service.
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